We appreciate your business and want you to be 100% satisfied with your Shoe Sprinkles!
Are You Shoe Sprinkles Not Fitting Perfectly?
If you have medium width feet and you're thinking about returning your shoes because they do not fit properly, don't worry. We can take care of that in a jiffy. If they're a tad tight or a bit big, we've got simple solutions to give you a perfect fit.
Refunds / Exchanges
If you are not completely satisfied with your purchase, simply return your unworn shoes in their original condition and packaging within 30 days of receipt. We'll issue a full refund (excluding original delivery charge), or exchange your shoes for a different size/style, if preferred.
How To Return Your Shoes
To make your return process a breeze, just follow these simple steps:
- Email us at hello@ShoesSprinkles.com to initiate a return / exchange. In the email please include your name, order #, and the email address you used to place the order. Please tell us if you are requesting a return or an exchange. As long as it is within 30 days of your delivery date, we will email you back with an RA # ("Return Authorization" number).
- Package your unworn shoes, in the original box, and include a piece of paper with the following information: your name, RA #, and order #
- Ship your shoes to us:
130 Shore Road - Suite 174
Port Washington, NY 11050
- When we receive your shoes, we'll issue your refund or do an exchange (as long as you requested your RA # within 30 days of your delivery date)
Please note, we recommend you hold on to your shipping receipt and tracking number in the unlikely event that we do not receive your returned merchandise.